By phone

Call us on: 0508 754 163

Calling us is free within New Zealand. We’re open 8.30am to 4.30pm, Monday to Friday, and we’re closed on public holidays.

Getting help with phone calls

If you prefer a language other than English, you can use our free interpreting service, Language Line.

How Language Line works(external link) – The Office of Ethnic Communities

If you're deaf or have difficulty hearing, you can use the video relay service.

New Zealand Relay(external link)

By email

You can email us at

By post

Our postal address is:

Temporary Accommodation Service
Ministry of Business, Innovation and Employment
PO Box 1473 
Wellington 6140

Media enquiries

For media enquiries, email or call the MBIE media team on 027 442 2141.

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