By phone
Call us on: 0508 754 163
Our Service Centre operates:
- Monday to Friday - 8:30am to 5:00pm
- Saturday to Sunday - 9:00am to 5:00pm
We are closed on public holidays.
Calling us is free within New Zealand.
Getting help with phone calls
If you speak a different language
You can use the free telephone interpreting service.
- Call us after 9:00am
- Ask for an interpreter.
- Tell us what language you speak.
- An interpreter will join you shortly.
If you are Deaf or hearing impaired
We can use the Video Relay Service to provide information after 9:00am. Visit the NZ Relay website to find out how it works.
New Zealand Relay website(external link)
By email
You can email us at:
TemporaryAccommServ@mbie.govt.nz
By post
Our postal address is:
Temporary Accommodation Service
Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6140
Comments and feedback
Should you have any comments or feedback for our team, you can email us at:
Media enquiries
For media enquiries, email:
